Services provided

Data retrieval from old computer and transfer data to new computer. (No more than 2 hours billed per incident)

Recovery of data from storage device. (No more than 3 hours billed per incident)

Time on site at your location to speak with service providers in your presence as your IT specialist.  This may include Internet Service Providers, financial institutions, software providers, etc.  Billed at hourly rate

Charge per hour for onsite service

Clean-up of virus and malware.  Documentation provided for financial institutions if necessary.  (Price based on hourly rate, usually less than an hour)

Removal of temporary files, removal of bloat-ware (sample software loaded by computer manufacturer, recommendations for upgrades.  (Price based on hourly rate, usually less than an hour

Browser hijacking, also known as a browser redirect virus, is a type of malware that alters your web browser’s settings without your permission. This can cause your browser to redirect you to unwanted or malicious web sites. (Price based on hourly rate, usually less than an hour

Repair or service conducted remotely via internet.

1 year of virus protection software

One year of managed services to included items listed below

(Included with annual managed service contract)

Add a description about this item reduced . (Included with annual managed service contract)

Clean-up of virus and malware.  Documentation provided for financial institutions if necessary. (Included with annual managed service contract)

Clean-up of virus and malware.  Documentation provided for financial institutions if necessary. (Included with annual managed service contract)

Browser hijacking, also known as a browser redirect virus, is a type of malware that alters your web browser’s settings without your permission. (Included with annual managed service contract)

Repair or service conducted  via internet. (Included with annual managed service contract)

1 year antivirus software. (Included with annual managed service contract)